An open court was organized at the Lahore DIG Investigation Office under the vision of Punjab Chief Minister Maryam Nawaz. The initiative aimed to bring citizens and police closer by creating a transparent platform for addressing public complaints directly.
Senior police officers, including the DIG Investigation Lahore, were present during the session. Citizens from different parts of the city appeared before the officials to present their issues related to police behavior, delayed investigations, property disputes, and other administrative matters.
The DIG listened carefully to each complaint and issued on-the-spot directions to concerned officers. He emphasized that quick resolution of public grievances is a top priority and that negligence in handling citizen cases will not be tolerated. Officials were instructed to submit follow-up reports to ensure accountability.
Residents attending the open court praised the Punjab government’s efforts, saying that such initiatives help restore confidence in law enforcement institutions. They also appreciated the opportunity to meet senior officials face-to-face instead of going through lengthy bureaucratic processes.
In his remarks, the DIG Investigation stated that open courts are a practical way to identify problems within the system and improve overall performance. He added that regular interaction between citizens and police officers strengthens communication and promotes a culture of trust and service.
Officials said the event reflects the broader vision of Chief Minister Maryam Nawaz, who has directed all departments to adopt a citizen-centric approach. Under her leadership, the Punjab government is focusing on public welfare, administrative reform, and improved service delivery. Departments are being encouraged to maintain open communication channels and address people’s concerns in a timely manner.
The Punjab government’s renewed focus on accountability and citizen engagement comes at a crucial time, as Pakistan continues to face multiple challenges. The International Monetary Fund (IMF) recently warned that devastating floods could slow Pakistan’s economic growth and increase inflation, highlighting the need for effective governance and institutional stability .
Officials have confirmed that similar open court sessions will be held regularly across Punjab’s districts. The goal is to make public complaint handling more accessible and efficient, ensuring that citizens receive justice and prompt responses to their issues.
