Karachi traffic police have introduced a new digital initiative, the ‘Tracks Citizen’ app, to make e-challan alerts faster and more accessible. The mobile application is designed to instantly notify citizens about any traffic violations and pending fines, allowing them to check details in real time.
The Tracks Citizen app is part of the city’s ongoing efforts to modernize road management and reduce manual processes. Drivers can now enter their vehicle details in the app to receive immediate updates if an e-challan is issued. It aims to eliminate confusion and prevent unnecessary delays in fine payments.
Officials said the app will also provide a digital record of all previous traffic violations, helping users stay informed about their driving history. Through this system, Karachi traffic police hope to improve road discipline and encourage drivers to follow traffic rules more strictly.
The launch follows a significant rise in e-challan collections across the city. According to recent reports, Karachi’s e-challan system generated more than Rs. 12.5 million in fines within a short period, showing how technology-driven enforcement is becoming more effective. This progress highlights how digital tools like the new Tracks Citizen app can help maintain transparency and accountability in the traffic system.
Authorities believe that instant notifications will not only make fine payments easier but also promote safer driving habits. The app is expected to reduce disputes over traffic tickets and minimize corruption by digitizing the entire challan process.
With the Tracks Citizen app, Karachi traffic police aim to move toward a smarter, safer, and more responsive traffic management system, one where technology plays a leading role in shaping better road behavior and public awareness.
