In a significant policy shift, the National Electric Power Regulatory Authority (Nepra) has announced the end of a major relief program that allowed consumers to pay their electricity bills in multiple installments, reflecting a key amendment to the Consumer Service Manual, 2021.
Under the new regulations, Nepra has removed the option for consumers to stagger their electricity bill payments, representing a considerable setback for many. Previously, Nepra had provisions that made it easier for consumers to manage their dues. Now, the updated regulations limit installment options to once a year. The first installment is exempt from markup if paid within the due date, but subsequent installments will incur a 14% markup, with requests for extensions required before the due date.
Read more: Relief Possible for Electricity Users Under 200 Units
Additionally, the directive requires power distribution companies (Discos) to issue computerized bills that accommodate installments and due date extensions.
This policy change follows deliberations by the interim government last August, which considered a proposal to ease consumer burdens amidst rising inflation. The proposal aimed to allow consumers with bills up to 400 units to pay their dues over a six-month installment plan.
These stringent measures in the power sector, coupled with rising electricity rates, are influenced by the International Monetary Fund’s (IMF) strict loan conditions for Pakistan.
Nepra’s decision marks a significant shift in electricity bill payment policies, imposing stricter conditions on consumers while aligning with broader economic strategies focused on fiscal discipline and financial sustainability.
