Faysal Bank has introduced Pakistan’s first Inclusive Communication Guide, a step forward in promoting respectful language at work. The guide was developed in partnership with the Centre of Excellence in Responsible Business (CERB), which works under the Pakistan Business Council.
The guide was launched at an event in Karachi attended by business leaders, DEI (Diversity, Equity, and Inclusion) advocates, and inclusivity partners. It aims to make communication in the workplace more inclusive, respectful, and thoughtful.
Faysal Bank’s guide is available in both English and Braille. This shows the bank’s commitment to making its resources accessible to everyone, including persons with disabilities. The guide provides practical advice to help employees and leaders interact better with women, people with disabilities, and other underrepresented groups.
Speaking at the launch, Yousaf Hussain, President and CEO of Faysal Bank, said inclusion starts with language. “The words we choose reflect our values,” he explained. “This guide is not just a book—it is a commitment to empathy and respect.”
Ehsan Malik, CEO of the Pakistan Business Council, also praised the initiative. He said inclusion is essential in today’s business world and commended Faysal Bank for taking the lead.
The Inclusive Communication Guide is part of Faysal Bank’s ongoing efforts to promote Diversity, Equity, and Inclusion in the workplace. It reflects the bank’s broader goal of creating a culture where everyone feels welcome and valued.
By sharing this guide beyond its own offices, Faysal Bank hopes to influence other companies across Pakistan. The bank encourages businesses to adopt inclusive language practices and help build more respectful and conscious workplaces.This launch marks another milestone in Faysal Bank’s journey as a responsible and forward-thinking organization in Pakistan’s corporate sector.
The launch of Faysal Bank’s Inclusive Communication Guide comes as Pakistan introduces new financial regulations. In a related development, Pakistan Announces Annual Bank Cash Withdrawal Limit for FY2026, signaling broader efforts to formalize banking practices and enhance transparency across sectors.