Jazz, Pakistan’s leading telecommunications company, has been honored with the Infobip Partner Connect Award 2025 for Innovation. The award recognizes Jazz Business, the enterprise solutions arm of the company, for its leadership in delivering advanced Communication Platform as a Service (CPaaS) solutions.
The recognition highlights Jazz’s commitment to helping enterprises across multiple sectors—including banking, finance, retail, logistics, and fashion—connect, engage, and grow through digital communication technologies.
Jazz Business offers a wide range of CPaaS solutions, including AI-powered chatbots and virtual assistants for automated interactions. The platform also supports Customer Data Platform (CDP) integration, enabling unified and data-driven engagement across customers. Organizations can communicate seamlessly with their clients via SMS, WhatsApp, Messenger, Instagram, Viber, Voice, Email, In-App messaging, and other channels.
The enterprise solutions are further strengthened by cloud contact center capabilities, workflow automation, analytics, and API integration. These tools allow businesses to streamline customer journeys, enhance personalized support, and increase operational efficiency.
Commenting on the achievement, Shahzad Rasheed, President Enterprise Solutions at Jazz, said: “This award is a proud milestone for Jazz Enterprise Solutions. It reflects our commitment to innovation and our role in transforming enterprise communication in Pakistan.”
The award will also be showcased on Times Square billboards in New York in November 2025, bringing global recognition to Jazz and highlighting Pakistan’s presence on the international technology stage.
This accomplishment reaffirms Jazz Business’s position as a pioneer in enterprise solutions. The company continues to drive innovation in digital communication, helping organizations across Pakistan and beyond adapt to a connected, technology-driven world.
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With its strong CPaaS offerings and dedication to enterprise growth, Jazz is positioning itself as a leader in shaping the future of business communication and digital transformation.