WhatsApp, the world’s leading messaging app, remains a key target for hackers despite its reputation as one of the most secure platforms for calls, messaging, and data sharing.
Experts stress that user carelessness often paves the way for social engineering attacks, underscoring the need for strict security practices.
They recommend that users only set up WhatsApp accounts on mobile numbers registered in their own names and secure their devices with fingerprint locks or strong passwords. Users are also advised against sharing sensitive information like OTPs and are warned not to leave WhatsApp links open on other devices.
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Mudassar Hussain, a former Ministry of Telecom and IT official, emphasized the importance of keeping phone software up to date and enabling multi-factor authentication. “Passwords should incorporate two-factor or even three-factor authentication, and biometric methods can also enhance account security,” he stated.
Officials from the Pakistan Telecommunication Authority (PTA) provided guidance on steps to take if an account is compromised.
Dr. Mukarram Khan, Director General of Cyber Vigilance at PTA, explained: “If you fall victim to social engineering, report the incident to the PTA or Meta. After a short period, the compromised account will be blocked. You can then reinstall WhatsApp on your phone. While the OTP may not work immediately, it generally becomes available after a few attempts or a waiting period of 4–5 hours.”
IT specialists caution that WhatsApp stores vast amounts of user data, including personal photos, videos, and financial details like banking information, which makes it a valuable target for hackers. By following these precautions, users can significantly reduce the risk of security breaches.
