ISLAMABAD: The country’s IT Minister, Shaza Fatima Khawaja, addressed ongoing internet issues faced by users, describing them as “complicated” and attributing the disruptions to infrastructure constraints and insufficient investment.
In recent months, many users across Pakistan have experienced slow internet speeds and frequent disconnections. The government has cited various reasons for the internet slowdown, including updates to a ‘web management system’ and faults in the undersea cables that connect Pakistan to global networks.
Speaking to reporters, Khawaja explained that the internet disruptions are often attributed to the ‘firewall’ or ‘web management system’ due to “limited information” from the public. She noted that the current internet spectrum is inadequate to meet the country’s demands, resulting in frequent internet congestion. However, she expressed optimism that the rollout of 5G internet would help alleviate these issues.
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Improvement Expected with 5G Rollout
The minister emphasized the importance of the spectrum, which refers to the radio frequencies that facilitate wireless communication, allowing users to make calls and access the internet on mobile devices. Earlier this month, the Pakistan Telecommunication Authority began the auction process for 5G spectrum bands, receiving five proposals from international consultants to manage the auction.
“There is a demand and supply gap in the country,” Khawaja admitted, also acknowledging that there are additional “structural and political” factors contributing to the internet disruptions. She pointed out that Pakistan’s entire internet infrastructure operates on a mere 274 MHz, and legal challenges have hindered expansion efforts.
The internet service providers have been facing financial difficulties, particularly due to high energy costs, making it unfeasible to operate telecom towers on generators during power outages. Additionally, the restrictions on Letters of Credit—which are required for imports—have further delayed the upgrade of internet infrastructure.
Khawaja mentioned that the IT ministry had proposed offering free spectrum to telecom companies, but the finance ministry was inclined to generate revenue through auctions instead.
Cybersecurity and Freedom of Speech
When questioned about the installation of the firewall and its potential impact on users’ rights, the minister stated that it was necessary due to the “serious threat” posed by cybersecurity issues. She reassured that freedom of speech is upheld in Pakistan, noting that various types of political content are continuously being shared online without restrictions.
