Islamabad Traffic Police (ITP) has introduced online services for learner permits, driving licence renewals and duplicate licences, allowing residents to complete applications from home without visiting police offices.
The new services became available on Monday, October 19, 2026, as part of efforts to improve public convenience and expand digital facilities for residents of the federal capital.
According to a police spokesperson, the initiative follows directions from Islamabad Inspector General of Police Captain (retd.) Muhammad Sohail Chaudhry to make public services more accessible and efficient.
Residents can access the services through the official Islamabad Traffic Police web portal. Under the new arrangement, applications for these services will no longer be processed at Traffic Headquarters in Faizabad or other police facilitation centres.
Which Driving Licence Services Are Available Online?
The new system covers three key services, enabling residents to apply without making unnecessary trips to police offices.
These include:
- Learner permits: Applicants can submit requests for learner permits through the online system.
- Licence renewals: Residents can apply to renew their existing driving licences.
- Duplicate licences: Applicants can request replacement licences if their original documents need to be replaced.
The move is intended to simplify the application process and reduce the time citizens spend travelling to government offices and waiting for assistance.
Applicants should follow the instructions available on the official portal and complete any applicable verification and documentation requirements.
How to Apply for an Islamabad Driving Licence Online
Residents can access the online services through the Islamabad Traffic Police website.
Official website: https://islamabadpolice.gov.pk/
Applicants should follow these general steps:
- Visit the official Islamabad Police website and locate the driving licence services.
- Select the relevant option for a learner permit, licence renewal or duplicate licence.
- Enter the required personal information and other application details.
- Provide accurate contact information, including a valid mobile number and complete residential address.
- Follow the portal’s instructions for submitting the application and completing any applicable requirements.
Applicants should carefully review their information before submitting the form to avoid delays caused by incorrect or incomplete details.
Specific documentation, fees and processing requirements may vary depending on the service requested. Residents should consult the official portal for the latest instructions.
Driving Licences to Be Delivered to Applicants’ Homes
One of the key features of the initiative is the home delivery of renewed and duplicate driving licences through TCS courier services.
Chief Traffic Officer Kainat Azhar Khan said the arrangement would make the process more convenient by allowing applicants to receive their licences at their residential addresses.
The service is expected to reduce unnecessary visits to police offices, save time and improve the overall experience for residents seeking licence-related services.
Applicants will need to provide accurate delivery details when submitting their requests to ensure their documents reach the correct address.
Islamabad Traffic Police Issues Important Instructions
Kainat Azhar Khan has advised residents to pay particular attention to the information entered in their online applications.
Applicants should provide their full names, correct residential addresses and active mobile phone numbers.
Incomplete addresses or incorrect contact details could create problems during delivery and delay the arrival of driving licences.
Residents are therefore encouraged to double-check their information before completing the application process.
They should also keep their application details available so they can refer to them if they need assistance or an update.
Applications No Longer Accepted at Police Facilitation Centres
Under the revised system, Islamabad Traffic Police will no longer process applications for learner permits, licence renewals and duplicate licences at Traffic Headquarters in Faizabad or other police facilitation centres.
Residents seeking these services must use the online application system instead.
The change represents a shift towards digital service delivery, reducing the need for physical visits for routine licence-related procedures.
Applicants who are unfamiliar with online applications should consult the official Islamabad Police website for guidance on the available services and submission requirements.
Digital Services Aim to Save Citizens’ Time
Islamabad Traffic Police said the initiative reflects its broader commitment to improving public service delivery through technology.
By moving routine driving licence applications online, the department aims to make essential services more accessible while reducing the administrative burden on both residents and police offices.
Home delivery further supports this approach by removing the need for applicants to collect renewed or duplicate licences in person.
The initiative could prove particularly useful for residents with busy schedules or those who face difficulties travelling to government offices.
Residents should use official channels for applications and follow the latest instructions issued by Islamabad Traffic Police to ensure their requests are processed smoothly.
Also read: ITP Launches Virtual Driving License Service for Islamabad Residents
