NADRA has advised applicants not to worry about a delayed fee payment option on the PakID mobile app. The authority issued clarification about the application status shown on the platform.
Some applicants may see the status “Ready for Approval” on their applications. However, the fee payment option may not appear at the same time.
NADRA explained that this status means the application has reached the approval stage. Applicants do not need to take any action during this period.
The fee payment option becomes available after the application receives approval. The approval process can take up to 48 hours.
Applicants are therefore advised to wait during this period. They should not assume that the missing payment option means there is an issue.
The PakID mobile application allows users to submit and manage various identity-related applications. Applicants can track their application progress through the platform.
The “Ready for Approval” status indicates that the application is being processed. The payment stage will become available after the required approval is completed.
NADRA said applicants should remain patient while their applications are under review. No additional action is required if the 48-hour processing period has not ended.
Applicants should also avoid repeatedly submitting applications because of a temporary delay. They can continue checking the application status through the PakID app.
If the fee payment option remains unavailable after 48 hours, applicants can seek assistance. NADRA has provided multiple channels for resolving such concerns.
Applicants can contact the authority through its helpline at 1777. This number can be called from a mobile phone.
They can also contact NADRA at 051-111-786-100 for further assistance. Representatives can provide information about the application and its current status.
Applicants may also visit their nearest NADRA Registration Centre. Staff at the centre can guide them about the next steps.
The clarification is aimed at reducing confusion among PakID users. A missing payment option does not necessarily indicate an application problem.
Applicants should first allow the full 48-hour approval period. If the issue continues, they can contact NADRA through the available support channels.
The authority has encouraged applicants to follow the normal processing procedure. Waiting for approval can help avoid unnecessary visits or repeated applications.
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The clarification provides users with a clear timeline for the approval process. It also explains when they should seek additional assistance.
